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Customer Experience

Customer Success Director

New York, Santa Barbara

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you’ll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.

What You'll Do:

Deliver world-class support to our top clients
Maintain a balanced proactive/reactive relationship with your assigned accounts
Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.
Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities
Dedicated duties include account monitoring, regular check-ins and relationship building
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise

What You bring:

5+ years Account Management or Customer Success experience, preferably B2B
Bachelor's Degree (Business, Marketing or related field a plus), or equivalent experience
Consistent track record of providing stellar support to customers
Strong understanding of the digital marketing ecosystem
Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
A healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Critical thinker and inventive problem-solver
Proven track record of quality verbal and written communication skills
Customer-focused, commercially minded, service-oriented
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage

Insurance coverage (life, short-term disability, long-term disability, and more)
Health Care Spending Account
Two different Employee Assistance Programs

Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks of fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork_Hybrid

#LI-Santa_Barbara

Creator Account Manager

New York

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

This individual will work with our brands and assist with creator recruitment, engagement, and growth strategies for a brand’s Creator Community, ensuring a vibrant and active network.

What You'll Do:

Develop and implement strategies for Creator clients to attract creators who are aligned with brand goals.
Manage a book of dedicated Performance Creator clients.
Identify and target hundreds to thousands of creators to join a brand’s campaign/program by leading a 360° Creator recruitment effort with the help of colleagues when needed.
Create and execute incentive programs, including gifting, flat fees, performance-based rewards, exclusive offers, and more.
Collaborate closely with domestic and overseas internal teams, including community support, sales, product, marketing, and client success, to align creator community and affiliate strategies with overall business goals.
Partner with clients to tailor affiliate community strategies to their unique needs.
Manage and supports execution at scale, from casting through reporting of campaigns and brand accounts
Lead + oversee kick-off calls and respond to client emails
Review and recommend qualified influencers based on brand requirements such as follower count, location, niche, affiliate performance, and audience demographics
Monitor budgets and program timelines to ensure our revenue goals and client deadlines are met
Review influencer content to ensure they meet the requirements set in the brief and are free of spelling and grammar errors
Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
Identifiy upselling opportunities and communicates to senior client leadership
Responsible for understanding and formatting metrics to be analyzed to optimize future campaigns
Strategieze content creation and casting to make sure campaigns are on trend and relevant to the current social media landscape
You are the go-to person for junior team members who can tap into your knowledge base and you mentor them
Provides training to junior team members on creator programs, assign tasks to them, and oversee their execution, schedule performance feedback sessions

What You Bring:

At least 4+ years of proven experience in affiliate marketing, influencer/creator marketing, and scaled community management.
Strong understanding of Creator & affiliate marketing strategies, tools, and technologies.
Experience budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc. for creator campaigns.
Experience with affiliate best practices such as tracking, codes, attribution, payment, ROAS, etc.
Exceptional communication skills, both written and verbal, with the ability to engage and motivate a diverse group of Creators & affiliates and clients.
Relationship-driven with the ability to work with a multitude of personalities and work styles
Data-driven mindset with the ability to analyze metrics and generate actionable insights.
Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
A passion for and strong knowledge of social media platforms
Self-starter with a strong drive to not only succeed personally but have the drive to grow and develop client businesses
Adaptable to sudden changes in schedules and trends and an ever-changing industry
Strong problem-solving skills

Salary Range: $108K-$120K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NewYork,NewYork_Hybrid

Creator Senior Account Manager

New York

Your Role at impact.com:

As part of our Creator Solutions team, impact.com’s in-house performance creator experts, you’ll drive growth and engagement across a portfolio of creator-affiliate programs. You’ll partner closely with brands across industries like fashion, food, parenting, and tech to design and scale performance-led creator strategies that deliver real results. This is a hands-on, high-impact role for someone who thrives at the intersection of strategy, execution, and client partnership in a fast-moving creator landscape.

What You'll Do:

Lead and manage the client relationship across a portfolio of accounts, from strategy and planning through to launch, optimisation, and reporting.
Analyse campaign performance and manage reporting, translating data into clear insights and strategic recommendations to optimise programs and support client growth.
Develop breakthrough data-driven creator strategies, including campaign proposals, pricing recommendations, budget allocation, creator selection, and content formats that drive measurable performance.
Partner with clients as a trusted advisor, translating performance data into actionable insights, optimisation plans, and opportunities for program growth and expansion.
Proactively cultivate client relationships by building trust both within and outside of work settings, including hosting client strategy meetings, dinners, and activities that strengthen long-term partnerships.
Become an expert on impact.com and assist top clients with best practices and strategies utilizing the platform. This includes building strong relationships with Customer Success team members
Strongly collaborate with Sales as a subject matter expert on RFPs and pitches, helping shape compelling creator marketing strategies for prospective and existing clients. Primarily focusing on cutting-edge full-funnel strategies.
Work cross-functionally with Sales, Product, Customer Success, Marketing, and Community teams to align creator strategies with broader business goals, while managing budgets and timelines effectively.
Team Supervision & Client Handoff: Supervise Sr Associates and Leads activities, ensuring consistent operational excellence.

What You Bring:

Completion of your free Getting Started with Influencer Partnerships Certification on PXA is advantageous
6+ years of experience leading integrated strategy and execution within creator marketing, affiliate marketing, paid media, or community-led programs.
Strong experience in a client-facing, consultative role, with confidence shaping complete strategy decks, influencing decisions, and driving account growth.
A data-driven mindset, with the ability to analyse performance metrics and turn insights into clear recommendations and scalable strategies.
Deep knowledge of the creator ecosystem across major social platforms, trends, and verticals such as fashion, CPG, parenting, wellness, or tech.
Experience building and pitching strategic proposals and campaign plans to senior stakeholders.
Integrated media experience with paid media, social media, and affiliate marketing delivers a holistic strategy to creator programs.
Experience with different measurement methods and models such as attribution, marketing mix modeling, brand health tracking, and lift studies.
A proactive, organised, and solutions-focused approach, comfortable managing multiple campaigns in a fast-paced environment.
Strong communication and relationship-building skills, with the ability to engage creators, talent managers, and senior clients.
Completion of the Getting Started with Influencer Partnerships Certification on PXA.

Salary Range: $114,000-$126,00 OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NewYork,NewYork_Hybrid

Associate Project Manager

Columbus, New York, Santa Barbara, Seattle

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We are seeking a highly organized and analytical Associate Project Manager to support the execution, optimization, and daily operations of our commercial-facing teams. This role is pivotal in driving customer growth through cross-functional collaboration, performance tracking, and process improvements. The ideal candidate has a strong foundation in operations, project management, excellent communication skills, and a passion for performance-driven marketing.

This role works with a wide range of internal stakeholders, including Senior Executives, to coordinate and implement strategic plans to achieve the business's objectives and key results. You will play a critical function keeping our company planning cycle and highest priority projects on track. Working closely with senior leaders across our commercial customer-facing teams, the Associate Project Manager is instrumental in creating a positive environment for collaboration and teamwork.

This role is a blend of supporting business planning/operations and active project management for priority initiatives.

What You'll Do:

Strategic Planning Coordination: Assist with semi-annual company planning and documentation.Performance Monitoring & Reporting: Track, analyze, and report on key performance indicators (KPIs)s.

Project Planning & Execution: Work with cross-functional stakeholders and senior management to assist in developing project plans and schedules. Actively manage a selection of high priority projects to ensure they stay on schedule and deliver value.
Risk & Decision Management: Help identify project risks and issues, and assist in mitigation strategies by using high-quality, data-supported recommendations on changes to project plans, schedules, and targets.
Business Acumen & Strategy: Understand our overarching business strategy, how customer-facing teams operate, and the strategic impact of projects on the overall business and our customers’ success.
Motivation & Relationship Building: Develop and maintain strong, trust-based relationships with key stakeholders within and outside of the team, to motivate and inspire them to complete tasks and projects on time.
Stakeholder Expectation Management: Proactively manage stakeholder expectations regarding project scope, schedule, and deliverables to ensure a positive experience and successful project adoption.
Executive Reporting & QBRs: Coordinate development of Quarterly Business Reviews (QBRs) and other high-level performance reports to internal Senior Executives.

What You Bring:

Hard requirements:

Bachelor’s degree. Marketing, Business, Communications, or related fields are ideal, or equivalent experience.
2+ years of experience working as a Project Manager or related work
Experience working with G-Suite tools and Project Management software
Demonstrated success managing complex projects involving external/client-side stakeholders.

Soft skills:

Proven leadership skills with the ability to lead and motivate diverse cross-functional teams.
Excellent communication, interpersonal, negotiation, and presentation skills
Exceptional problem-solving capabilities and the ability to make important decisions under pressure.
High emotional intelligence and conflict resolution skills for navigating diverse personality types and complex internal dynamics
Ability to work both independently and cross-functionally in a fast-paced environment

Bonus experience:

Project management certifications such as PMP or PRINCE2
Strong customer-facing background, especially experience working with or in a fast-paced Agency or large-scale partnership environment.

Salary Range: $85,000 - $95,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI-Santa_Barbara

#LI_NewYork_NewYork

#LI_Columbus

Head of Global Customer Enablement

New York

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

The Head of Global Customer Enablement is responsible for defining the strategy, vision, and roadmap for all onboarding and continuous education programs within the Success organization with the ultimate goal of elevating the customer experience and driving measurable growth in our customers’ businesses.

The leader will oversee the team's portfolio of enablement programs—including learning support, materials development, presentations, ongoing coaching, and product adoption tracking with critical focus in delivering AI enablement, Supply Diversification with focus on Creator and planning the Success Growth Summit.

This person manages and mentors a group of enablement professionals who are responsible for supporting all customer-facing commercial teams (Customer Success, Partnership Development, Onboarding, and Customer Solutions)

What You'll Do:

Team Leadership and Management: Participates with senior management to establish strategic plans and objectives, defining the vision and long-term roadmap for the global Customer Enablement function and ensuring alignment with the company’s commercial goals and growth objectives.

Annual Growth Summit Leadership: Own and execute the annual Customer Success Growth Summit. This includes all aspects of strategic planning, agenda development, content creation, speaker selection and coaching, logistics coordination, and flawless on-site delivery to ensure a high-impact experience for all attendees.

Program Development: Design, develop, and implement a comprehensive enablement program for the global Customer Success team, including onboarding, ongoing training, and professional development initiatives.

Content Creation: Create and maintain a library of high-quality enablement content, including training materials, playbooks, best practice guides, and internal documentation.

Training and Delivery: Deliver engaging and effective training sessions, both in-person and virtual, on a variety of topics, including product knowledge, industry trends, customer success methodologies, and professional skills.

Performance and Coaching: Partner with Customer Success leadership to identify performance gaps and develop targeted coaching and training programs to address them.

Measurement and Analytics: Establish key performance indicators (KPIs) to measure the effectiveness of the enablement program and use data to continuously iterate and improve.

Cross Functional Collaboration: Collaborate with cross-functional teams, including Sales, Product, and Marketing, to ensure that the Customer Success team is aligned with company-wide goals and has the resources they need to be successful.

What You Bring:

7+ years of experience in a customer success, sales enablement, or learning and development role, with at least 4 years in a management capacity (SaaS/B2B/Digital experience is a significant plus).
Demonstrated experience managing large-scale events or programs, from conception to completion.
Proven track record of designing and delivering successful enablement programs for a B2B SaaS company.
Deep understanding of customer success principles and best practices.
Excellent communication, presentation, and facilitation skills.
Strong instructional design and content development skills.
Data-driven and analytical mindset with a focus on measuring the impact of enablement initiatives.
Ability to thrive in a fast-paced, high-growth environment.
Bachelor's Degree or above in a relevant field (e.g., Corporate Training, Business, Psychology, Sociology) is required, or equivalent experience. An advanced degree or educational/teaching experience is a plus.

Preferred: A strong understanding of digital and performance marketing, with a significant advantage for deep knowledge of the affiliate/partnership ecosystem.

Salary Range: $200K-$230K base pay + 20% commission plan ($240K-$276K Potential Annual OTE), plus eligibility to receive a generous Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI_NewYork_NewYork

#LI-AG1

Finance

Senior Corporate Counsel

New York

Your Role at impact.com:

Primary Function: The primary function of the Senior Corporate Counsel is to provide legal advice on a broad range of corporate, commercial, and transactional matters, while working cross-functionally with various teams throughout the company. The Senior Corporate Counsel is responsible for drafting and negotiating agreements (using existing templates, improving or creating templates, drafting terms and/or contracts for unique deals and third party paper), and for advising business teams as a partner in achieving the Company’s objectives. This role will also support our corporate, Board, securities, compliance, and M&A (Mergers and Acquisitions) functions, and HR teams. The Senior Corporate Counsel is expected to work closely with key stakeholders across the Company, to play an important role in executing on strategic business goals and initiatives, and to provide practical legal advice to internal clients. The Senior Counsel will also be responsible for protecting the Company’s interests, including through mitigating risk and liability, in areas such as confidential information, intellectual property, and revenue. This role requires a lot of discretion, self-confidence, flexibility, and adaptability.

What You'll Do:

Draft, review, and negotiate legal agreements with strategic partners, including with respect to contracts and other agreements with customers, partners, and resellers.
Advise on a broad range of commercial issues, including corporate governance, legal and regulatory compliance, capital raises, and business growth (international expansion, M&A, etc.);
Assisting with HR matters at all levels of the Company (Board Advisors, executives, employees and independent contractors);
Facilitating strategic relationships on behalf of the Company by advising on deal structuring, drafting custom terms and conditions, negotiating terms and ensuring that the deals that are concluded are in accordance with the Company’s pricing and authority matrix;
Coordinate with outside counsel, including managing services and expenses: partner when needed to handle complex legal and regulatory issues spanning a variety of topics.
Provide subject matter support for privacy, including assisting with drafting policies, procedures, templates and negotiating with clients.
Provide support to the Company’s other legal teams and functions as needed,
Prepare, review and update, as applicable, corporate policies and regulatory compliance.
Perform ad-hoc legal administrative tasks as needed.
Preparing materials for Board Meetings, the corporate secretary function and maintaining and managing the Company’s cap table; and
Navigating continuously developing compliance programs around the globe;
Collaborating cross-functionally and developing new processes and procedures to support internal clients; and
Other duties as assigned by the Company.

What You Bring:

JD and admission to a state bar in the jurisdiction in which you practice in good standing (or eligibility to practice as an in-house counsel based upon your state bar qualification), with preference for New York Bar
5+ years of experience at a major law firm, with in-house experience at a SaaS/Technology company is a major plus
Experience in complex SaaS agreements and M&A transactions
An independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude
Self-starter with a great work ethic and an analytical thinker with superior problem solving and decision-making skills
Extremely detail-oriented and organized with prior experience having managed, structured and negotiated legal agreements, sent and collected required signatures from relevant parties, ensuring an efficient and timely closing process
Ability to effectively multi-task with stellar time and project management skills; understands the importance of planning in advance to meet deadlines that include multiple review points and iterations
Strong communicator, both written & verbal; reliable and responsive to email and phone communications
Highest level of integrity and good judgment, with the ability to effectively deal with highly sensitive, confidential information
Strong computer skills, including high degree of comfortability using GSuite and Microsoft products

Salary Range: $175,000 - $200,000 per year, plus an additional 10% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI_NewYork_NewYork

Senior Revenue Operations Analyst

New York

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

The Revenue Operations Senior Analyst position is an exciting opportunity to work with a global team in a fast-growing GTM organization. In this role, you will be responsible for supporting GTM growth through providing effective reporting and analysis of revenue-generating activities. You will also support the design, implementation, and optimization of efficient sales processes and sales tools on a global level.

What You'll Do:

Own strategic RevOps projects end-to-end, taking them from design to execution and ensuring global adoption.
Translate complex sales data into actionable business intelligence and present strategic recommendations to GTM leadership.
Diagnose and optimize global GTM processes, acting as the project manager for cross-functional improvements.
Act as the strategic business owner and power user of the Salesforce-centered tech stack, managing its roadmap and integrations.
Design and deliver high-impact reporting frameworks and dashboards that track KPIs for key sales initiatives.
Lead change management efforts, creating the documentation and communication plans to support new global initiatives.

What You Bring:

5+ years relevant experience in SaaS, revenue operations, sales operations, or related field
A strong background in Revenue/Sales Operations within the SaaS industry, combined with demonstrated experience leading strategic projects.
Proven success in end-to-end project management, including scope definition, stakeholder management, and using PM tools (e.g., JIRA).
Advanced analytical and systems-thinking skills, with the ability to "connect the dots" between data, processes, and business goals.
Exceptional communication and executive presence, able to build a concise narrative from data for all audience levels.
Deep, functional expertise in Salesforce and advanced proficiency with Excel/Google Sheets.
Experience with data visualization tools and integrated sales tech (e.g., CPQ, Outreach).
A collaborative, solutions-oriented mindset and a strong sense of accountability for driving results.

Salary Range: $85,000 - $95,000 per year, plus an additional 5% variable annual bonus contingent on Company performance with eligibility to receive Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI-Columbus_OH

Senior Director, Revenue Operations

New York

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

The Sr. Director of Revenue Operations Planning and Execution serves as a strategic partner to the VP of Revenue Operations, enabling focus on enterprise leadership, long-term strategy, and cross-functional influence. This role drives operational rigor, prioritization, and execution across the RevOps function, ensuring initiatives move from concept to measurable impact.

This is a highly leveraged role that blends strategic thinking, program leadership, executive communication, and operational discipline. The ideal candidate thrives in complexity, brings clarity to ambiguity, has an AI first mentality for process automation, and can operate seamlessly across systems, analytics, planning, and go-to-market execution.

What You'll Do:

Strategic Planning & Prioritization

Partner with the VP of RevOps to define and operationalize the bi-annual roadmap.
Translate enterprise priorities into structured RevOps initiatives with clear owners, milestones, and success metrics.
Drive capacity planning and sequencing to ensure focus on highest-impact work.

Executive Enablement

Partner with the VP of RevOps on GTM communications as well as preparation of executive level materials, business cases, and board-ready content.
Synthesize cross-functional inputs into clear narratives and decision frameworks.
Ensure the VP is prepared for leadership forums, QBRs, and strategic reviews.

Program & Initiative Leadership

Own execution of high-priority, cross-functional initiatives that span Marketing Ops, GTM Systems, Analytics, Planning, and Sales Operations.
Establish governance mechanisms, operating cadences, and KPI tracking.
Enhance forecasting and analytics through incorporation of AI processes.
Identify risks early and drive resolution across stakeholders.

Operational Excellence

Improve internal RevOps processes, communication flows, and decision-making frameworks.
Drive excellence in core RevOps functions included Analytics, Planning, Marketing Operations, Sales Operations and Deal Desk.
Drive accountability through structured reporting and performance management.
Optimize the workload through carefully orchestrated use of Agentic AI.
Build lightweight but effective systems to reduce manual oversight by the VP.

Cross-Functional Influence

Act as connective tissue between RevOps and Sales, Marketing, Finance, Product, and Executive Leadership.
Align stakeholders on tradeoffs, timelines, and outcomes.
Represent the VP of RevOps in select forums when appropriate.
Leverage VP of RevOps by serving as a conduit between stakeholders and executive management as requested by the VP of RevOps

Player Coach

This role requires the candidate to lead work and execute work as both are essential to the success of the candidate in this role.
Operate as an individual contributor to stat close to the work, understand real customer and operational dynamics, and earns trust from the team through direct experience rather than theory.
Model best practices in real time, demonstrating how to approach situations, solve problems, and navigate complex situations while actively coaching team members alongside the work.
Provide both strategic guidance and hands-on contribution, allowing the organization to maintain momentum and performance while the team and function continue to mature.

What You Bring:

15+ years in Revenue Operations or related operational leadership roles.
5+ years in a senior manager / director role.
10+ years in B2B SaaS of which 3+ are in performance marketing.
Fluent in the development of Agentic AI and applications within the Google environment as well as Claude.
Strong executive presence and verbal and written communication skills.
Demonstrated ability to manage complex, multi-workstream initiatives.
Deep understanding of GTM operating models, forecasting, analytics, and systems.
High business judgment and comfort with ambiguity.
Proven ability to influence without formal authority.
Strong analytical and structured problem-solving skills.
Comfortable operating at both 30,000 feet and in the details when necessary.
Trusted with sensitive information and executive-level decisions.
Motivated by enabling others to perform at a higher level.
Bachelors Degree required, MBA Preferred or equivalent experience

Salary Range: $200,000 - $225,000 per year, plus an additional 10% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI-AG1

#LI_NewYork_NewYork

Marketing

Demand Generation Manager

New York

Demand Generation Manager, Paid Media

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

Your Role at impact.com:

As a Demand Generation Manager, Paid Media, you will own the execution and optimization of paid media programs across Google Ads, LinkedIn, and Paid Social channels. You’ll partner closely with Demand Generation, Sales, Content and Design teams to drive scalable pipeline growth, support ABM initiatives, and continuously improve performance through testing and experimentation.

In this role, you will work closely with the Director of Demand Generation, Sales, Marketing Programs, Content, and Web/Design teams.

What You’ll Do:

Day-to-day job duties include:

Paid Media Strategy & Execution

Own end-to-end paid campaign execution—from ideation and audience targeting to ad trafficking, creative optimization, and performance analysis.
Build, launch, and optimize paid media campaigns across the full funnel (TOFU → BOFU), driving efficient pipeline and revenue impact.
Manage multi-channel demand generation programs and budgets with a focus on scale, efficiency, and measurable results.

Experimentation, Testing & Optimization

Design and execute A/B tests across creative, audiences, formats, bidding strategies, and budget allocation.
Build a roadmap of high-impact experiments to improve acquisition efficiency and pipeline quality.
Drive continuous learning by turning test results into repeatable frameworks, best practices, and internal documentation.
Partner with Content and Design teams to iterate on evergreen programs and creative variants.

Paid Social & Channel Expansion

Execute and optimize Paid Social campaigns across Meta, LinkedIn, YouTube, and emerging platforms (e.g., TikTok).
Support channel innovation by identifying, testing, and scaling new digital strategies across a diversified media mix.

Reporting and Insights:

Measure and report on campaign, program, and channel performance using Salesforce and other analytics tools.
Identify which campaigns, ads, and content are driving pipeline and revenue impact.
Present clear, actionable insights and recommendations to improve funnel performance and unlock new growth opportunities.

Manage ABM Campaigns:

Support Sales in executing Account-Based Marketing (ABM) campaigns for priority target accounts.
Run ABM programs across social and display to maintain consistent account coverage.
Analyze account-level engagement, buying signals, and progression to better inform Sales outreach and prioritization.

What You Bring

Experience & Background

Proven ability to manage budgets and deliver measurable performance outcomes.
3+ years of Demand Generation and Paid Media experience
1+ years of Salesforce experience
Strong collaboration and project management experience
Experience tracking and reporting on campaign performance
Strong critical thinking and analytical skills
Ability to be flexible and pivot in a fast-paced/changing environment

Technical & Tooling Skills

Hands-on experience with:

Google Ads
LinkedIn Campaign Manager
Paid Social platforms (Meta required; TikTok, Reddit Ads and YouTube a plus)
ABM platforms (6sense, ZoomInfo ABM, Demandbase, Terminus, etc.)
Comfortable working in Salesforce (1+ years experience)

Salary range: $130,000.00 - $150,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits (Perks):

Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-AG1

#LI-NewYork_NewYork_Hybrid

Associate Director, Social Media

New York

Your Role at impact.com:

We're hiring an Associate Director of Social Media to lead the execution of our global social presence. You'll report directly to the Director of Content and work closely with her to bring the social vision to life — translating strategy into content, systems, and results across channels.

You'll manage a team of social media managers based in Cape Town while being embedded in New York, where proximity to our office, clients, executives, and the creator economy gives you direct access to content opportunities that remote teams simply can't replicate.

This isn't a role for someone who schedules posts and reports on follower counts. It's for someone who understands that LinkedIn is where our buyers make decisions, that Instagram is where our creator community lives, and that social done right earns its place in how a B2B company grows.

What Makes This Role Different

You'll be in New York for a reason. Being embedded in New York means access to executives, clients, creators, and cultural moments that make field content possible. The creator economy has real density here—studios, agencies, events, talent. Your proximity to it is a strategic asset, not just a location requirement.

LinkedIn is your primary channel—and we mean it. Our buyers are VPs of Partnerships and Directors of Performance Marketing at enterprise companies. They're on LinkedIn making decisions about the tools and partners they trust. Your job is to make impact.com the company they think of first through content that earns that position.

We have a creator community worth activating. We have a significant organic creator following on Instagram (people who are already in our ecosystem or should be). Part of your job is thinking about how to serve that community in a way that creates value for creators and for the business simultaneously.

Who You Are

You're a player/coach. You execute the strategy with as much ownership as you help shape it. You're comfortable being the most senior person in the room on social and a student in a business strategy conversation.

You ask clarifying questions before you answer. You take notes. You give specific examples from work you've actually done, not hypotheticals about what you'd do. You think in content systems, not individual posts.

You've managed people through change, or you're honest about what that requires. You develop talent without overpromising. You build cross-functional relationships because you understand that social doesn't work in isolation.

You know the difference between content that performs and content that matters, and you know how to make the case for both.

What You'll Do:

Execution & Content

Drive day-to-day content execution across LinkedIn, Instagram, and other active channels—maintaining brand consistency, editorial quality, and strategic alignment across every post
Own the content calendar - coordinating with internal stakeholders, managing campaign launches, and balancing always-on content with high-impact moments
Produce and direct field content from New York (executive interviews, client stories, creator profiles, and event coverage)
Lead LinkedIn content as our primary B2B channel—content that builds credibility with professional buyers, not just engagement with followers
Manage Instagram with a clear understanding of the two audiences it serves: brand buyers and the creator community
Support executive thought leadership—working with senior leaders to develop content that reflects their authentic voice and expertise

Team Leadership

Lead, mentor, and develop a team of social media managers based in Cape Town— managing across time zones with clear accountability and genuine investment in their growth
Establish workflows, content standards, and governance that connect the social team to the broader marketing org
Build cross-functional relationships with Content, Brand, Demand Gen, Product Marketing, Comms, and Research, so social amplifies the full marketing engine rather than operating in isolation

Performance & Reporting

Define and track metrics that connect social activity to business outcomes, moving beyond vanity metrics toward measurement that means something to leadership
Build transparent, defensible reporting that informs content decisions and demonstrates social's contribution to the business
Collaborate with analytics and operations teams to connect social touchpoints to pipeline and revenue data
Use performance data to test, iterate, and retire content that isn't earning its place

What You Bring:

5+ years in social media, with meaningful experience running LinkedIn as a primary channel (not just as one platform among many)
Genuine fluency in the creator and influencer ecosystem. You understand how creators think, how brand partnerships work, and how to speak to both audiences on the same platform without losing coherence
People management experience - you've led a team, developed talent, and navigated the complexity of distributed or cross-functional work
Business acumen - you connect content decisions to business rationale and can explain what your content is supposed to accomplish to senior leadership without reaching for follower counts
New York (or nearby)presence - you're based in (near) or prepared to relocate to New York and work hybrid 2–3 days per week from our NYC office

NIce to Have:

B2B or B2B-adjacent experience—SaaS, martech, creator commerce, partnership marketing, or any environment where your buyer is a professional making considered decisions
Experience connecting social performance to business outcomes—any methodology that moves beyond engagement metrics toward pipeline or revenue contribution
Experience managing distributed or global teams across significant time zones
Executive thought leadership experience —ghostwriting, content development, and building a program that scales beyond one-off posts
Familiarity with B2B-focused social management and analytics platforms

We Can Teach

The full B2B measurement infrastructure—if you have the instinct and the curiosity, we have the internal support to build the technical foundation with you
Deep B2B content playbook—if you understand how professional buyers think and you've worked in an adjacent world, the translation is learnable
Platform and product knowledge—if you understand partnership marketing conceptually, the specifics come with time
Experience managing global or offshore teams
Experience supporting executive or founder-led social presence
Familiarity with social listening, publishing, and analytics tools
Background in partnerships, commerce, or B2B ecosystems

Why This Role Matters

Social is a critical brand, narrative, and growth lever for our business. This role will define how we show up

Salary Range: $130,000.00 - $150,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI-NewYork

Product

Associate Data Analyst, Consumer & Network Insights

New York

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We're looking for an Associate Data Analyst to join our Consumer & Network Insights team.. This is an entry-level to early-career role — you bring some analytical foundation and a genuine appetite to grow, and we'll invest in developing your skills in a data-rich, fast-moving environment.

You'll serve as an analytical bridge between large-scale consumer, network, and campaign data and the teams that act on it — Product, Sales, and Client Success. Your day-to-day involves querying data, building and maintaining dashboards, supporting client-facing reporting, and helping surface the patterns that drive platform improvements and client growth. You'll work closely with more senior members of the Data Science team, learning how to turn raw data into clear, credible narratives that span both consumer behavior and partner network dynamics.

What You'll Do:

Client & Stakeholder Reporting

Support the preparation of data analyses and narratives for Quarterly Business Reviews (QBRs) with strategic clients — translating campaign results, platform usage, and network performance into clear, actionable takeaways.
Respond to recurring and ad hoc data requests from Product, Sales, and Client Success teams; deliver timely, accurate outputs.
Communicate findings in a way that is accessible to non-technical audiences, with appropriate context and caveats.

Consumer & Network Analysis

Contribute to analyses of consumer behavioral and transactional data alongside partner network data — understanding how consumer journeys intersect with publisher, affiliate, and creator performance.
Support analysis of seasonal and commercial events — including holiday retail trends such as Black Friday and Cyber Monday — to produce descriptive and forward-looking insights for internal and external stakeholders.
Identify patterns and anomalies across consumer and network datasets; flag findings to senior team members for interpretation and action.

Benchmarking & Trend Reporting

Contribute to company-wide benchmarking initiatives by querying, cleaning, and aggregating client data to establish platform and industry performance baselines across both consumer and network dimensions.
Help produce recurring trend reports that track the health and performance of the partner network alongside consumer engagement metrics.

Dashboard Development & Documentation

Design and maintain dashboards in Looker (or similar tools) to support recurring reporting needs across the business.
Ensure all analytical assets are well-documented: metrics definitions, data sources, refresh logic, and known limitations.
Proactively flag data quality issues and work with the team to resolve them.

Data Pipeline Maintenance

Maintain and optimize existing SQL and Python scripts used for automated data extraction and transformation.
Develop good habits around code quality, documentation, and version control from the start.

What You Bring:

Experience: 0–2+ years of experience in data analytics, business intelligence, or a related quantitative role. Internships, research assistantships, or academic project experience count.
Technical skills:

Proficiency in SQL — you can write and debug queries independently on real datasets.
Working knowledge of Python for data manipulation and analysis (pandas, basic scripting).
Familiarity with a BI/visualization tool (Looker, Tableau, or similar).
Comfort with Google Sheets or Excel for ad hoc analysis and communication.

Analytical foundation: You understand how to frame a question, pull the right data, and interpret results honestly — including knowing when something doesn't add up.
Communication: Clear written and verbal communication; you can explain what you found and why it matters to people who aren't in the data.
Work ethic & collaboration: You follow through, ask good questions, and work well within a team. You're comfortable being a junior contributor who is actively building.
Education: Bachelor's degree in an analytical or quantitative field (Business Analytics, Economics, Finance, Statistics, CS, or similar STEM discipline), or equivalent work experience

Nice to Have:

Exposure to consumer insights, marketing analytics, affiliate marketing, partner networks, or e-commerce data.
Familiarity with BigQuery or other cloud data warehouses.
Experience with Generative AI tools (e.g., Gemini, ChatGPT) for analytical workflows.
Any coursework or project experience in statistics, A/B testing, consumer behavior research, or network analysis.
Genuine curiosity. You don't just pull the number that was asked for — you look at what surrounds it and ask whether it makes sense.
Attention to detail. You catch things. You double-check your outputs before sharing them, and you care about the difference between approximately right and precisely right.
Clear communication. You write and speak in plain language. You don't hide behind jargon, and you know how to make data accessible to people who aren't living in it.
Eagerness to grow. You're early in your career and you know it — and that motivates you rather than intimidates you. You take feedback well and apply it.
Reliability. You do what you say you'll do, on time, and you speak up early if something is going sideways.

Salary Range: $100,000 - $125,000 USD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI-Hybrid

Sales

Account Executive, SMB

New York, Santa Barbara

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to join our North America team! You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress. As an Account Executive, SMB, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.

What You'll Do:

Sell the product to the appropriate accounts and manage towards hitting a pre-set revenue target
Generate pipeline by proactively sourcing opportunities within the designated territory
Prepare & deliver world-class demos and value-based presentations
Answer prospects’ questions about product value, uses, integrations, and implementation
Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
Drive active engagement by all internal and external stakeholders necessary to close a deal
Update SFDC daily with all relevant details needed to reflect business reality

What You Bring:

Bachelors Degree or equivalent experience
Ideally 2+ years of closing experience, within SaaS
Must be a true hunter!
Must be willing to work out of the NYC or Santa Barbara office 3x a week, at the minimum
Independent person with the desire to excel in a competitive and highly rewarding industry
Strong communication, effective problem-solving, networking and presentation skills
Proven track record of building territories and addressing client needs
MUST HAVE knowledge of MEDDPICC or similar sales methodology
Experience handling objections at multiple levels of enterprise organizations

Salary Range: $150-$190K OTE potential total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Impact.com is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI_NewYork_NewYork

#LI-Santa_Barbara

#LI-RL1 #LI-AG1

Business Development Representative

New York

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience with a premier start-up. As a Business Development Representative you will get to learn from a management team that has a proven track record and be put on a fast track to develop your career. You’ll engage with marketing leaders from top tier brands and innovative start-ups, helping them understand how Impact can bring new value to their business.

What You'll Do:

Educate and qualify prospects about our transformative technology and the solution Impact provides for their marketing challenges
Create opportunities for our account executive team through a combination of cold calling, email campaigns, and social selling techniques
Work closely with Account Executives to build a pipeline for Impact’s products
Track and manage prospects through Salesforce
Participate in team meetings, networking, trade show events and activities to grow the business
Providing valuable market and product feedback to continue to drive Impact’s business development strategy

What You Bring:

Bachelor’s Degree or equivalent experience
Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
Knowledge of Salesforce.com is a plus
Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: $58,500 base salary, and $18,000 variable commission; OTE: $76,500, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

RVP of Sales, SMB

New York

The Company:

Your Role at impact.com:

This position as RVP of Sales focuses on managing functions essential to our go-to-market strategy to drive sales enablement and productivity. This will include planning, forecasting, reporting and analytics, sales process optimization, and marketing and sales tech stack management. Oversees hiring, coaching, training, strategy, and personal development for their team. We’re looking for a sales leader who believes great teams are built through high standards, disciplined execution, and relentless people development. This role is for someone who loves coaching, owns the number, and sees recruiting and pipeline creation as core leadership responsibilities.

What You'll Do:

What you will be doing:

Set the standard
- Lead with elite expectations for performance, preparation, and professionalism
- Create a culture of accountability where commitments matter and results are inspected
- Balance high standards with deep investment in individual growth and development
Build and develop a world-class team
- Own recruiting end-to-end: proactive outreach, assessing for coachability, resilience, integrity, and growth mindset
- Hire top-tier Account Executives and continuously raise the hiring bar
- Coach reps in the moment on live deals and develop their core selling skills over time
- Run rigorous weekly 1:1s that blend deal inspection, skill development, and career growth
- Develop clear, individualized coaching plans and track skill lift and performance improvement
Own pipeline and revenue outcomes
- Take full ownership of pipeline creation standards, leading indicators, and coverage ratios
- Drive consistent, high-quality pipeline generation across the team
- Inspect deals honestly and coach reps to improve qualification, next steps, and close execution
- Maintain high forecast integrity through disciplined inspection and data-driven judgment

What You Bring:

4+ years of experience managing a team of Account Executives
4+ years of experience in a new business quota-carrying sales position as an individual contributor
You can demonstrate a track record of overachievement against individual and team quotas
You have examples of sales reps you’ve coached from underperforming to high-achieving
You instinctively document the training, team-building, and sales process plays that work and share them with your colleagues to drive improvement across your organization
You have strong empathy for peers, direct reports, and customers
You have excellent communication skills and the ability to motivate behavior change
You’re adaptable and open to changing processes when it’s right for your team, your organization, and the customers you serve
Experience within performance, partner, or affiliate marketing is a plus.

Salary Range: $260K-320k potential total on target earnings ($130K-$160k base + $130K-$160k commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI_NewYork_NewYork

Business Development Representative, Inbound

New York

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We are offering a unique opportunity to get an incredible amount of experience working with the world’s leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com’s 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development.

What You'll Do:

Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
Perform outbound activities to engage with various types of marketing leads
Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows.
Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
Schedule high-impact appointments with those who are of good potential with Account Executives
Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

What You Bring:

Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
Confident and courteous verbal and written communication skills
Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI_NewYorkCity

Business Development Representative, Inbound

New York

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your role at impact.com:

What You'll Do:

Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com’s products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows.
Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
Schedule high-impact appointments with those who are of good potential with Account Executives
Providing valuable market and product feedback to continue to drive impact.com’s business development strategy

What You Bring?

Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
Confident and courteous verbal and written communication skills
Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology

Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

RVP - MM

New York

Your Role at impact.com:

What You'll Do:

Recruit, train, and retain a top performing sales team
Lead and coach a team of sales representatives, enabling them to exceed their quotas consistently
Run weekly 1-on-1s with each direct report to help them overcome roadblocks and chart their long-term career growth
Monitor team KPIs and proactively identify the actions that your team members can take to improve each month
Demonstrate a “never quit” attitude and instill tenacity and resilience in your team
Analyze team performance data to suggest scalable improvements to core sales processes and sales training
Foster a transparent, inclusive, and achievement-oriented team culture
Assist sales staff in closing account sales opportunities when needed
Develop and manage strong relationships across teams and looking for opportunities to add value for the customer and additional revenue
Maintain market and industry knowledge to support continued growth

What You Bring:

Proven ability to deliver deal predictability within a traditional SaaS sales motion, leveraging data-driven forecasting and disciplined pipeline management.
Skilled at cultivating a high-performance, retention-focused team culture that consistently develops talent, sustains long-term engagement, and achieves results without disrupting team cohesion.
4+ years of experience managing a team of Account Executives
4+ years of experience in a new business quota-carrying sales position as an individual contributor
You can demonstrate a track record of overachievement against individual and team quotas
You have examples of sales reps you’ve coached from underperforming to high-achieving
You instinctively document the training, team-building, and sales process plays that work and share them with your colleagues to drive improvement across your organization
You have strong empathy for peers, direct reports, and customers
You have excellent communication skills and the ability to motivate behavior change
You’re adaptable and open to changing processes when it’s right for your team, your organization, and the customers you serve
Experience within performance, partner, or affiliate marketing is a plus.

Salary Range: $360,000 - $400,000 per year, OTE potential total on target earnings (base + commission) per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance

Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI_Remote_US

Associate Channel Partner Manager

New York, Santa Barbara

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com: Channel Partner Associate
Partnerships are at the heart of impact.com—not just enabling thousands of brands to develop their own partnerships, but also ensuring we are a leading partner in our own right. As a Channel Partner Associate, your focus will be on nurturing and growing our engagement with new and existing agency partners. You will have the opportunity to be creative and develop campaigns and strategies to reach our growing channel partner ecosystem.

What You'll Do:

Establishing productive, professional relationships with a portfolio of agency partners
Participating in recurring meetings with partners’ business development teams to develop mutual performance objectives and review progress
Creating and executing messaging cadences to keep partners up to date on impact.com and drive engagement at scale
Generating inbound referrals from channel partners and directing outbound customer referrals
Coordinating with marketing to develop co-marketing materials with partners

What You Bring:

You are passionate about your work, self-motivated, detail-oriented, and have excellent problem-solving abilities.
You are naturally curious about how things work, metrics and number savvy, and have an analytical mindset.
You enjoy networking and collaborating with your peers and industry professionals.
You excel in both critical thinking and execution with a high attention to detail
You have excellent written and verbal communication skills
You have 1+ years of full-time work experience in sales, marketing or customer success

Salary range: $70,000.00 - $80,000.00 per year, plus an additional 30% Variable Commission Plan and generous stock (RSU) award.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

#LI_NewYork_NewYork

#LI_SantaBarbara

Join our New York office

Find your role in New York

Customer Experience

Finance

Marketing

Product

Sales

Your Role at impact.com:

**MUST BE LOCATED IN NYC**

The Company:

Your Role at impact.com:

What You'll Do:

What you will be doing:

What You Bring:

Benefits and Perks:

MUST BE LOCATED IN NYC